Terms, Conditions & Privacy

Cork & Chroma Pty Ltd (hereinafter referred to as ‘Cork & Chroma’) appreciates your business and we hope to be able to service you with your query or purchase.

In order for us to process your booking, we ask you to carefully read our Terms and Conditions outlined below, to ensure you are completely aware and satisfied with our policies and procedures, and customer service standards.

By accessing or using our website you acknowledge that you have read, understood and agree to abide by by these Terms and Conditions without limitation.

Cork & Chroma reserves the right to change these Terms and Conditions at any time. Any changes will become effective immediately.

Scope of the agreement

Cork & Chroma offers and sells through this Website: www.corkandchroma.com.au (hereinafter the ‘Website’), access to and bookings for Cork & Chroma’s calendar of events directly to consumers.

Sales of services offered on the Website are governed by the Terms and Conditions of Sale (hereinafter the ‘Terms and Conditions’). The services offered on the Website are sold by Cork & Chroma which is a company registered under the laws of Australia, with ABN 17 426 911 087 and ACN 165 321 451, and principal office at 44 Montague Rd, South Brisbane, QLD 4101.

Hours of operation

Our normal business hours are Wednesday through Friday 12pm-4pm and 7pm-10pm, Saturdays from 10am-2pm and 7pm-10pm, and Sundays from 5pm-8pm.

Contact details

If you require assistance, or wish to speak with someone, please contact our Studios via the contacts below:
Brisbane: 0402 718 253  / info@corkandchroma.com.au
Sydney: 0413 742 855 / hello@corkandchroma.com.au
Brisbane: 0413 987 893  / heyhey@corkandchroma.com.au

Currency and pricing

All currency and purchase transactions will be performed in Australian Dollars.Cork & Chroma reserves the right to change pricing at any time.

GST

All prices quoted on this website include a 10% Goods and Services Tax (GST), unless specified otherwise.

Payment methods

Reserve Your Booking Online Using your Credit Card
We accept the following payment methods for reserving a booking online: Visa Card, Mastercard.

Your credit card information will be encrypted and held securely through our website upon booking.

You may cancel your booking at any time, up to 48 hours prior to the class starting.

Within 48 hours prior to the scheduled booking, your credit card will be charged the full amount of the class.

Should you need to reschedule within the 48 hour window prior to class, please note there is a $25 re-booking fee.

Because of limited seating availability, please note that “no call, no shows” will be charged the full amount of the class without a refund.

Reserve a Booking with Cash in Person
If you prefer not to reserve your booking online with credit card, you can opt instead to stop by Cork & Chroma during our operating hours to reserve your booking with cash.

Reservation confirmation

The website will require you to choose your date and enter your credit card details to complete your reservation.  Upon confirmation, your booking will be submitted to Cork & Chroma for processing. You will receive a confirmation e-mail describing the date, time, how many seats, and cost of your booking.

This email confirmation of your order will be taken as proof of your acceptance of the provisions contained in these Terms and Conditions, the Privacy Policy, and the data recorded by Cork & Chroma on its server shall be treated as legal evidence of the transaction between Cork & Chroma and the Purchaser.

Copyright

All artwork, paintings, photos, graphics, text, audio clips, button icons, slogans, trade names and other intellectual property contained on our website, belongs exclusively to Cork & Chroma. You may not use, reproduce, modify, copy, transmit, display, publish, sell, license, distribute or commercially exploit any of the content or otherwise dispose of any of the content in a way not permitted by us, without our express written consent.

Disclaimer and limitation of liability

The purchaser agrees that the provision of any service, including but not limited to public painting sessions, purchased from our website is at the Purchaser’s sole risk.  To the full extent permissible by applicable law, Cork & Chroma will not be liable for any damages of any kind arising from the use of this site, or from any services provided from this website or establishment, including but not limited to direct, indirect, incidental, punitive, and consequential damages. No oral advice or written information given by Cork & Chroma nor its affiliates, nor any of their officers’ directors, employees, agents, providers, or the like, shall create a warranty or legal obligation; nor shall the purchaser rely on any such information or advice.

Privacy Policy

Cork & Chroma is committed to protecting the privacy of your information. Cork & Chroma is bound by the laws set out in the (Commonwealth) Privacy Act 1988. We will only collect, use or disclose information in accordance with this Act and this Privacy Policy.

Security of Personal Information

Cork & Chroma will take reasonable steps to protect the personal information it collects and ensure it is accurate and complete. Information is held on secure servers or within controlled environments. Our employees are required to maintain the confidentiality of any personal information held by Cork & Chroma.