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FAQs

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What is included in the cost of the session? 

We provide all the arty stuff – a 40 x 50cm canvas (yours to take home), paint, brushes, palette, easel, and apron. Our artists guide you through your session’s painting, step by step. We have glassware for your BYO drinks, a fridge with cold tap water, and a self serve tea bar if you should be keen for a cuppa.

 

How long are the sessions? 

Each session runs between two and a half and three hours. We recommend that you arrive 5-10 minutes early to settle in, pour a glass, and pump your paint. We usually begin painting about 15 minutes after the session start time. There may be a few ‘drying breaks’ during the session where you can get up for a stretch, a dance, or to admire your fellow artists’ paintings.

 

What should I wear?

Wear something that you feel expressive and comfortable in. We provide aprons to help protect your clothes, but best to wear something you don’t mind getting a bit of paint on just in case. Bonus points if you dress to the theme of the painting!

 

Can I purchase drinks?

No, we are a BYO venue, so remember to bring your favourite beverage.

 

I don’t drink wine. Can I bring other types of drinks?

Of course. You are welcome to bring beer, cider, kombucha, soft drink, tea, coffee, or any other beverage that tickles your fancy. (We just ask that you leave bottles of spirits at home.)

 

Can I bring nibbles or food?

Yes, painting and sipping can sometimes make one noshy. If you’re bringing nibbles, please bring along anything you need to enjoy them – plates, cutlery and napkins. For optimal nibbling, keep in mind that we have limited space at your tables between paint stations.

 

Can you purchase food and drinks in-studio?

Our Brisbane studios now have both non-alcoholic drinks and small food items for purchase. Offerings include sparkling water, juice and kombucha, cheese, crackers, sweet and savoury condiments. All items are individually wrapped or sealed and can be purchased in-studio during your session. Cash and card are accepted.

An example of our food and drink menu is available here. Please note, these offerings and availability may vary from studio to studio. 

 

Are children allowed?

Our public sessions are 18+, therefore children are not permitted in these sessions. However, we hold ‘Family Paint’ sessions for you to paint along with your kids (ages 6-11) as well as ‘All Ages’ sessions (suitable to include those ages 11-17). These sessions can be found on our Family and Kids Events calendar and are alcohol-free events.

 

Can my friends and I sit together?

Most definitely! If you book multiple seats, we will seat you together. If you book separately, let us know in the ‘Notes’ section when booking and we will ensure you are seated with your group.

 

Do I have to paint the same thing as the artist?

Not at all. While our artist will lead steps for only one painting per session, we love to see where your imagination takes you. Change up the colours or shapes, paint your own design, paint someone’s portrait or have a go at one of the paintings on our wall. It’s your canvas, so paint whatever feels good for you.

 

Can I leave my painting behind and pick it up later?

If you are unable to take your painting with you after the session, you may leave it in our studio and collect it within seven days—simply drop in during one of our sessions and ask the artist or host to grab it for you. Due to spatial limitations, unclaimed paintings left for longer than one week will be recycled. Please be sure to return for your painting to avoid disappointment!

 

What if I need to cancel my booking?

In-studio Booking Policy

We understand things happen and you can’t always plan in advance. That’s why we offer to re-book your session if you tell us ahead of time. Follow the link in your Booking Confirmation email should you need to re-book.

There is no fee to re-book when doing so at least 48 hours prior to the session start time. Re-booking requests made after this time attract a $20 fee, per seat. Re-bookings are processed as store credit: you’re able to book a new session straight away or plan again another time.

Please note: that Cork & Chroma complies with all Australian state government requirements regarding COVID-19. For more information on what your state requirements are please visit the appropriate state government websites.

 

Online Public Session Booking Policy

We are unable to rebook, cancel or refund an online session booking as access to your session will be provided to you immediately upon booking.

Thank you for understanding that we cannot refund ‘no call/no shows’.

 

Can I book a private function?

Yes! We would love to help you celebrate your next special event. Please check out our Private Events page or contact us so we can help you plan it.

Phone 
07 3558 8430

Email
paint@corkandchroma.com.au

 

Gift Shop Purchases

All Gift Shop purchases will be processed within 2 -5 business days unless you are contacted otherwise. If you require an order to arrive in an urgent or shorter timeframe or would like to pick-up from your local studio, please contact our Bookings Team via paint@corkandchroma.com.au

Please note: that the cut-off to best ensure orders arrive before Mother’s Day by standard parcel post is Thursday, 04 May 2023. All orders placed after this date are not guaranteed to arrive before Mother’s Day.

 

 

What’s the parking situation?

Whether you’re coming by car or public transport, we’ve got a few options to make your to and fro and easy as possible in each city. See below for your city/studio details.

 

Brisbane

Both of our flagship studios are in South Brisbane Montague Road (across from Parmalat) and Little Stanley Street (in the heart of South Bank).

What is the closest public transport? Cultural Centre Bus Station and South Brisbane train station both studios are within a 10 min walk (in opposite directions. Please take note of the studio you have booked into).

Where is the closest public parking for Montague Road? Metered street parking is available on Montague Road and Hope Street; these are often very busy. Please note that all unmetered/unsigned parking is within the inner city limit and has a two-hour limit.

Where is the closest public parking for Little Stanley Street? Metered street parking on Grey Street and Little Stanley Street, as well as South Bank Parklands underground car park and multiple secure parking/parking stations around South Bank. There is no free parking available.

 

Paddington (Brisbane)
Paint and sip sessions in Paddington are currently held at Naim Restaurant. Please see the Paddington calendar and/or your specific session for parking details.

 

Sydney
Our studios are in Surry Hills (inner-central CBD) and St Leonards (inner-north Sydney).

Surry Hills
What is the closest public transport? Central Station is a 4 min walk and there are also several buses and the Light Rail that run close by.
Where is the closest public parking? Metered one-hour street parking is available on Holt Street and surrounding streets; these are often very busy.

St Leonards
What is the closest public transport? St Leonards Station is a 7 min walk and there are also several buses that run close by.
Where is the closest public parking? Metered two-hour street parking is available on Albany Street (this is free after 6:30pm, Monday-Friday). Saturdays after 12pm and Sundays all day street parking is free. There is a parking station on Hume St which has a flat rate of $8 after 6pm.

 

Melbourne

What is the closest public transport? Trams run along, Victoria, Gertrude and Smith Streets all of which are a 2-5 min walk away. Collingwood, North Richmond and Parliament train stations are all within a 15-20min walk away.
Where is the closest public parking? Metered street parking is available on Smith Street and surrounding streets with varying limits and free time zones. Please note the signage for specific details.

 

Yarra Valley

Paint and sip sessions in these locations have varying parking options as per the pop-up venue. Please see the Yarra Valley calendar and/or your specific session for parking details.

 

Accessibility and Amenities

Accessibility and amenities for guests with wheelchairs and other disabilities vary from studio to studio. Please see below for the studio you are booked into.

 

Brisbane

Montague Road Studio
Wheelchair accessible studio: Yes. Front/only entrance.
Wheelchair accessible/ambulant toilet: No

Little Stanley Street Studio
Wheelchair accessible studio: Yes. Little Stanley Street and Grey Street entrances.
Wheelchair accessible/ambulant toilet: No amenities on-site, however, there is public wheelchair-accessible amenities/toilet approximately 50m from the studio in between Coco Bliss and Gnocchi Gnocchi Brothers.

 

Paddington (Brisbane)

Paint and sip sessions in these locations have varying accessibilities as per the pop-up venue. Please see the Paddington calendar and/or your specific session venue for details.

 


Sydney

Surry Hills Studio
Wheelchair accessible studio: Yes. Front/only entrance.
Wheelchair accessible/ambulant toilet: Yes. Access to this is via the main foyer of the building. Guests will have to leave the studio to utilise these.

St Leonards Studio
Wheelchair accessible studio: Yes. Front/only entrance.
Wheelchair accessible/ambulant toilet: Yes. Access to this is in a common area of the building. Guests will have to leave the studio to utilise these. There is a baby change station also available.

 

Melbourne

Collingwood Studio
Wheelchair accessible studio: Yes. Front/only entrance.
Wheelchair accessible/ambulant toilet: Yes. Access to this is via the main foyer of the building. Guests will have to leave the studio (back entrance) to utilise these.

 

Yarra Valley

Paint and sip sessions in these locations have varying accessibilities as per the pop-up venue. Please see the Yarra Valley calendar and/or your specific session venue for details.

 

Companion Card

Cork & Chroma currently has submitted an application to be a company that recognises the Companion Card. If you are a Companion Cardholder and wish to make a booking for yourself and your carer/companion, please email our Bookings & Events Team upon booking to confirm an extra seat for your carer/companion.