Who we are
We are Cork & Chroma Pty Ltd (ACN 165 321 451) and our website address is www.corkandchroma.com.au
What personal data we collect and why we collect it
While you visit our site, we’ll track:
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
When you submit a contact form, we keep your submissions for customer service purposes but do not use the information submitted through them for marketing purposes.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We share information with third parties who help us provide our orders and store services to you.
Mailchimp for WooCommerce
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for at least 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
How we protect your data
We store your personal information on secure servers or within controlled environments. Our employees are required to maintain the confidentiality of any personal information held by Cork & Chroma Pty Ltd.
Who on our team has access
Members of our team have access to the information you provide us, including:
Our team members have access to this information to help fulfil orders, process refunds and support you.
Privacy specific concerns
If you have any privacy concerns, please contact us at firstname.lastname@example.org